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Behind the scenes of the industry’s leading operators

Insights, case studies, and thought leadership from Conduet’s work with top operators.

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gameLM CoPilot at Work: Cutting Handle Times, Improving Outcomes

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How Conduet Helped BetSaracen Become Arkansas's OSB Leader

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How Conduet Delivers AI Integration Without Internal Disruption

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Scaling Player Support During Explosive Growth at Hard Rock Digital

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Reducing Player Churn With AI Guided Escalation

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Cutting CX Costs Without Compromising Player Experience

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What Operators say about Conduet

What Operators say about Conduet

Proven Partner to Leading OSB & iGaming Operators

Danny Crook

SVP at Hard Rock Digital

“As OSB in Florida expanded, we needed a partner who could keep pace and truly understand our customers.

The larger BPOs we tried fell short, but Conduet exceeded expectations and became an indispensable partner for us.”

"Conduet has been a valuable partner, enhancing both our customer experience and operational efficiency.

Their deep sportsbook and iGaming expertise, along with direct integration into our PAM and ticketing systems, has helped solidify our position as Arkansas’s sportsbook leader."

Neal Atkinson

Senior Director of Sportsbook,
at BetSaracen

What Operators say about Conduet

What Operators say about Conduet

Trusted by Operators to simplify their CX and achieve more.

Danny Crook

SVP, at Hard Rock Digital

“As OSB in Florida expanded, we needed a partner who could keep pace and truly understand our customers.

The larger BPOs we tried fell short, but Conduet exceeded expectations and became an indispensable partner for us.”

"Conduet has been a valuable partner, enhancing both our customer experience and operational efficiency.

Their deep sportsbook and iGaming expertise, along with direct integration into our PAM and ticketing systems, has helped solidify our position as Arkansas’s sportsbook leader."

Neal Atkinson

Senior Director of Sportsbook, at BetSaracen

What Operators say about Conduet

Trusted by Operators to simplify their CX and achieve more

Danny Crook

SVP, at Hard Rock Digital

“As OSB in Florida expanded, we needed a partner who could keep pace and truly understand our customers.

The larger BPOs we tried fell short, but Conduet exceeded expectations and became an indispensable partner for us.”

"Conduet has been a valuable partner, enhancing both our customer experience and operational efficiency.

Their deep sportsbook and iGaming expertise, along with direct integration into our PAM and ticketing systems, has helped solidify our position as Arkansas’s sportsbook leader."

Neal Atkinson

Senior Director of Sportsbook, at BetSaracen