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Expert Agents

Experienced teams in the U.S. and the Philippines delivering high-quality player support with the scale and flexibility operators need.

Agents that streamline operations and elevate the player experience

Conduet’s expert agents in the U.S. and Philippines deliver consistent, high-quality support across every service channel. We handle the day-to-day of player service so operators can focus on growth.

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CX Agents

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CX Agents

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Hours support, 7 days a week

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Hours support, 7 days a week

We support every stage of the player journey

Inbound Customer Support

Agents deliver fast, accurate support with VIP-level care for every player inquiry.

Payments & Fraud

Specialists handle chargebacks, verifications, fraud checks & manual withdrawal processing.

Lapsed Customer Activation

Teams re-engage lapsed players through personalized outreach and tailored offers.

User Acquisition

Specialists drive acquistions campaigns to bring in new players at scale.

Player Registration Support

Staff manage KYC & identity verification processes to keep operations compliant.

Funding Support

Support teams handle deposits, withdrawals, and account funding with accuracy and speed.

We support every stage of the player journey

Player support without the overhead

Conduet delivers trained, supervised teams in the U.S. and Philippines that scale with your business. We handle staffing, compliance, and daily operations so you can focus on growth.

End-to-End Staffing

Conduet manages recruiting, onboarding, and workforce scaling, removing the complexity of growing and maintaining large teams.

Managed Performance

We oversee scheduling, QA, and day-to-day management so operators get consistent results without the overhead of hands-on supervision.

Expertise From Day One

We equip agents with deep knowledge of gaming platforms and player needs, delivering accurate resolutions that build player trust.

End-to-End Staffing

Conduet manages recruiting, onboarding, and workforce scaling, removing the complexity of growing and maintaining large teams.

Managed Performance

We oversee scheduling, QA, and day-to-day management so operators get consistent results without the overhead of hands-on supervision.

Expertise From Day One

We equip agents with deep knowledge of gaming platforms and player needs, delivering accurate resolutions that build player trust.