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Expert Agents
Expert agents
Experienced teams in the U.S. and the Philippines delivering high-quality player support with the scale and flexibility operators need.
Agents that streamline operations and elevate the player experience
Conduet’s expert agents in the U.S. and Philippines deliver consistent, high-quality support across every service channel. We handle the day-to-day of player service so operators can focus on growth.
500+
CX Agents
CX Agents
90%+
CSAT
24/7
Coverage
90%+
CSAT
500+
CX Agents
90%+
CSAT
We support every stage of the player journey
Instant Resolutions
gameLM resolves player questions instantly & accurately increasing player satisfaction.
Personalized Interactions
Chats adjust to player history and preferences for a personalized touch.
Full Visibility
Operators stay in control with guardrails, monitoring, and visibility into gameLM.
Any Language, Any Player
Built-in translation that handles global audiences, making multilingual support easy.
Built in Intelligence
gameLM analytics reveal player trends and CX performance to improve retention
Scale on Demand
gameLM scales with demand, from peak events to new market launches.
Speak with us now.
We support every stage of the player journey
Instant Resolutions
gameLM resolves player questions instantly & accurately increasing player satisfaction.
Personalized Interactions
Chats adjust to player history and preferences for a personalized touch.
Full Visibility
Operators stay in control with guardrails, monitoring, and visibility into gameLM.
Any Language, Any Player
Built-in translation that handles global audiences, making multilingual support easy.
Built in Intelligence
gameLM analytics reveal player trends and CX performance to improve retention
Scale on Demand
gameLM scales with demand, from peak events to new market launches.
We support every stage of the player journey
Inbound Customer Support
Agents deliver fast, accurate support with VIP-level care for evey player inquiry.
Payments & Fraud
Specialists handle chargebacks, verifications, fraud checks & manual withdrawal processing.
Lapsed Customer Activation
Teams re-engage lapsed players through personalized outreach and tailored offers.
User Acquisition
Specialists drive acquistions campaigns to bring in new players at scale.
Player Registration Support
Staff manage KYC & identity verification processes to keep operations compliant.
Funding Support
Support teams handle deposits, withdrawals, and account funding with accuracy and speed.
Player support without the overhead
Conduet delivers trained, supervised teams in the U.S. and Philippines that scale with your business. We handle staffing, compliance, and daily operations so you can focus on growth.
End-to-End Staffing
Conduet manages recruiting, onboarding, and workforce scaling, removing the complexity of growing and maintaining large teams.
Managed Performance
We oversee scheduling, QA, and day-to-day management so operators get consistent results without the overhead of hands-on supervision.
Expertise From Day One
We equip agents with deep knowledge of gaming platforms and player needs, delivering accurate resolutions that build player trust.
Conduet delivers trained, supervised teams in the U.S. and Philippines that scale with your business. We handle staffing, compliance, and daily operations so you can focus on growth.
End-to-End Staffing
Conduet manages recruiting, onboarding, and workforce scaling, removing the complexity of growing and maintaining large teams.
Managed Performance
We oversee scheduling, QA, and day-to-day management so operators get consistent results without the overhead of hands-on supervision.
Expertise From Day One
We equip agents with deep knowledge of gaming platforms and player needs, delivering accurate resolutions that build player trust.
Conduet delivers trained, supervised teams in the U.S. and Philippines that scale with your business. We handle staffing, compliance, and daily operations so you can focus on growth.
End-to-End Staffing
Conduet manages recruiting, onboarding, and workforce scaling, removing the complexity of growing and maintaining large teams.
Managed Performance
We oversee scheduling, QA, and day-to-day management so operators get consistent results without the overhead of hands-on supervision.
Expertise From Day One
We equip agents with deep knowledge of gaming platforms and player needs, delivering accurate resolutions that build player trust.